The Challenge
The Entertainer first came to Asendia in 2012, at present they require efficient cross-border parcel services for its French customers with whom they want to be seen as local. Being something of a seasonal business, The Entertainer was looking to have more control on the logistics of its business at peak times.
The Solution
Asendia offered Priority Mail and Colissimo, a French parcel delivery service. Colissimo is the market leading solution in France and is provided by La Poste, one of Asendia’s founding partners.
Asendia manages the whole distribution, tracked and non-tracked, for their French customers. Colissimo has a number of delivery options that are a ‘must have’ in France and it has excellent brand recognition, therefore The Entertainer experiences less complaints, they have happier customers and are already looking at using further Asendia services. We work very closely operationally for the peak season and furnish The Entertainer with a personalised collection plan to meet their needs.
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