Customs clearance
Our customs clearance portal collects duty, taxes and ID on behalf of your customers so their parcels can clear customs swiftly.
Depending on the destination country and your individual business needs, we can offer both Delivered Duty Paid (DDP) and Delivered Duty Unpaid services (DDU).
What is DDP?
For DDP, parcels are delivered to your customers and any duty and taxes are invoiced back to you. You can include these costs in your selling prices so you don't lose out, and your shopper can see a fully landed price on your store, and has no surprise additional costs when their parcel arrives.
What is DDU?
For DDU, customers pay their own taxes, duties and fees through our secure portal. They can also securely upload their ID if this is a customs requirement.